Terms & Conditions

Effective Date: August 5, 2025

Welcome to Spotek. By accessing or using our website https://www.spotek.co and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Overview

This website is operated by Spotek. Throughout the site, the terms “we,” “us,” and “our” refer to Spotek. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the terms below.

If you do not agree to these Terms & Conditions, please do not use our website.

2. Eligibility

To use this site and place orders, you must:

  • Be at least 18 years old

  • Provide accurate and complete personal and payment information

  • Not use the website for any illegal or unauthorized purpose

3. Products & Orders

  • All products are subject to availability.

  • We reserve the right to modify or discontinue any product at any time without notice.

  • Prices are listed in AED (United Arab Emirates Dirhams) and are subject to change without notice.

  • We reserve the right to limit quantities or refuse any order at our discretion.

4. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page and will take effect immediately. It is your responsibility to review them periodically.

5. Third-Party Cookies

  • Payments are processed securely using third-party payment gateways commonly used in the UAE.

  • We do not store your credit/debit card information.

  • By submitting payment details, you confirm that you are authorized to use the payment method.

6. Shipping & Delivery

  • Delivery timelines depend on location and availability.

  • We are not responsible for delays caused by courier services or events beyond our control.

  • Shipping charges, if applicable, are shown at checkout.

7. Returns & Exchanges

Please refer to our full Return Policy for details.

  • Products must be returned within 14 days in original, unused condition.

  • Customized or clearance items are non-returnable.

  • Refunds are processed to the original payment method within 5–7 business days after approval.

8. Intellectual Property

All content on this website—including text, graphics, logos, product images, and designs—is the property of Spotek and protected by applicable intellectual property laws. Use without permission is strictly prohibited.

9. Privacy

Your use of the site is also governed by our Privacy Policy and Cookie Policy, which describe how we collect, use, and protect your data.

10. Contact Us

If you have any questions or concerns about these terms, please reach out to us:

📧 Email: info@spotek.co
📞 Phone: +971 50 243 6810